Sara is the nicest, most gentle dentist I have ever had the pleasure to go to. She is a very special lady and the staff are also lovely and really helpful. I no longer fear the dentist because Sara is so skilled that I never feel hardly any pain when going through tooth extractions and a route canal. Well done Sara and the team for providing a service that you do not find easily anymore in this day and age. Highly recommended.
Phoned at 8am for an emergency appointment and was seen at 10am the same day. The young lady on reception was kind and welcoming and the dentist and dental nurse could not have been more professional, efficient and caring. I wish I had taken names so I could thank you all personally. Thank you all for the excellent work you do.
Not impressed. I had booked in for hygienist first followed by Dentist after, already having to wait 2/3 weeks, i phone two days prior to check my Hygienist time and then the dentist time (one after the other). I was made to pay for the Hygienist in advance to ensure i turned up. Guess what, he didn't, no direct refund, has to be requested from head office and the best bit, they didn't even inform me it had be cancelled - so i would have paid, arranged a lift, turned up for nothing. I tried to rebook a day when i could achieve both bookings, no offering before January 17th.
Not the receptionists fault but not really interested or in any position to offer any real help, just "i do understand".
Honestly - just try somewhere else.
I spent the better part of a Monday morning trying to call this dentist, initially the calls wouldn't dial out, then it said they were closed, then busy, then when I finally managed to get a dial through spent 45 minutes waiting for someone to pick up to no avail, for a dentist RECOMMENDED by 111 as an emergency dentist this is beyond shocking, how hard is it to answer a phone? Absolutely shocking customer service.
If post saying you operate from 8am to 8pm make sure someone is bothered to answer the phones!
Acabo de tener una cita con la Dra. Angela, ella fue extremadamente minuciosa y lo recomendaría sumamente.Read More
I recently received emergency dental treatment here and the service was out standingRead More
private hygienist constantly cancelling despite paying a deposit. changing appointment times with out notification.
going to look to change my dentist.
even though the opening hours seem good I can never get an appointment at the time that is convenient
It would be useful if they answered the phone, I have been ringing on and off all day, just tried to call again, how can you cancel/amend an appointment if you can't get through. Treatment wise I'm reserving judgement until my next appointment (not by choice as the problem I went with originally 1 isn't resolved and 2 I have been left with another problem).Read More
Money money money. No respect for patientsRead More
Just been for an emergency appointment with my daughter. Outstanding care and treatment. We are very lucky to have you for emergency treatment. Thank you.Read More
I do not recommend the dentist Sheena, She is the worst dentist which i met In my life. SorryRead More
Firstly, the dentist was nice, very informative and helpful. However the receptionist was the rudest person I have ever come across. Not only was she extremely rude to me, but she was so rude to the lady before me! The lady was confused about her appointment as she was just going in for a check up but the receptionist said that there is a £40 charge when the check up was only meant to be £20. So the lady was quite confused and said she wanted to double check that and the receptionist kept telling her to sit down in a rude manner, rolling her eyes and demanding her to move. It was then my turn and she did the same thing to me. I felt intimidated as it was my first time at the dentist and she made my experience very uncomfortable. I have also heard from multiple people that they have experienced the same sort of behaviour from her, but I thought I would give this dental surgery a chance! HOWEVER....If you can tolerate someone with minimum brain cells and an attitude of a 13 year old girl going through her first period then by all means go to this dental surgery, because as I said the dentist that examined mean was lovely.Read More
Wicked and nice and friendly and politeRead More
Great stuff I been today ,really nice stuff 😉Read More
One of the best dental practice I have ever been.Read More
Best dental practice I had contact with in my life, and Sarah is the best.Read More
Nice dentist however had a temporary denture made terrible fit I know only temporary but won't be able to wear a lot. Staff behind desk some okay others completely unprofessional running in and out like a youth club. I was also accused of late cancellation of my appointment and it was them that cancelled on me! I can only hope that the service improves somewhatRead More
I have been avoiding going to the dentist for several years but joined your service today to have an emergency filling on my front tooth. I couldn't be happier with outcome and the friendliness of your staff and it's safe to say I won't be as worried about visiting the dentist in future! Thanks 🙂Read More
Well I have to say I am seriously impressed after my first visit. I hadn't been to the dentist in about fifteen years and so was a little apprehensive but was quickly made to feel very welcome and at ease. I was even complimented on my teeth! I received a brilliant hygiene clean and now my teeth feel and look amazing. Add to all this the opening times, 08:00-20:00, 7 days a week! I couldn't recommend this place any more. 10/10Read More
So disappointed with this dentist. At my first appointment, I chose to have 2 white fillings costing me £160. I was over charged despite questioning the cost whilst still but was made to pay and then had to wait a long time for a cheque refund when they agreed I had been overcharged. Today, I returned to have one of the fillings corrected. The filling has been filled with a completely different shade of white to my tooth! I would be incredibly disappointed if I was having NHS work, but the fact I have paid for the sub-standard unacceptable. Would not recommend.Read More